Privacy Policy

Last updated: January 2026

Gift2U provides premium gourmet, wine, pamper, and baby gift hampers for individuals, businesses, and events, with delivery available Australia-wide. Our website is designed to make purchasing high-quality gift hampers online simple, convenient, and secure.

Gift2U (ABN 29 610 947 402) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in connection with our products, services, and online platforms.

This Privacy Policy applies to personal information collected through our website, social media accounts, applications, software, and other digital platforms, as well as through any direct communication between you and Gift2U. We are committed to transparency in our privacy practices and to handling personal information responsibly and in accordance with applicable Australian privacy laws.

Gift2U is powered by Shopify, which enables us to provide our services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our services, or otherwise communicate with us. If there is any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail in relation to the collection, processing, and disclosure of your personal information.

By accessing or using our website, online platforms, or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Gift2U operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

• Contact details including name, address, billing address, shipping address, phone number, and email address
• Financial information including payment card details, transaction information, payment confirmations and related data
• Account information including username, password, preferences and settings
• Transaction information including items viewed, added to cart, purchased, returned, exchanged or cancelled
• Communications with us, including customer support enquiries
• Device information including IP address, browser type, device identifiers and network information
• Usage information regarding interactions with the Services

Personal Information Sources

• Directly from you when you create an account, place an order, or communicate with us
• Automatically through the Services, including cookies and similar technologies
• From service providers acting on our behalf
• From partners or other third parties where permitted by law

How We Use Your Personal Information

• To provide, operate, personalise and improve the Services
• To process payments, fulfil orders, manage accounts, and arrange delivery
• For marketing and promotional communications
• To maintain security and prevent fraud
• To communicate with you and provide customer support
• To comply with legal obligations and enforce our policies

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• With Shopify, service providers and vendors performing services on our behalf
• With marketing and business partners for advertising and promotional purposes
• When you direct or consent to disclosure
• With affiliates or within our corporate group
• In connection with legal obligations, business transactions, or enforcement of rights

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information may be shared with Shopify and third parties located in other countries. Shopify is responsible for processing personal information used in certain enhanced features.

Third Party Websites and Links

Our Services may reference third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party sites.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. Parents or guardians may request deletion if such information has been provided.

Security and Retention

We implement reasonable safeguards to protect personal information; however, no method of transmission or storage is completely secure. Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights and Choices

• Access your personal information
• Request correction or deletion
• Request a portable copy
• Opt out of certain marketing or advertising activities
• Withdraw consent where applicable

Requests may require identity verification. You may authorise an agent to act on your behalf with appropriate proof.

Complaints

If you have concerns about how your personal information is handled, please contact us. You may also have the right to contact a data protection authority depending on your location.

International Transfers

Personal information may be transferred and processed outside your country of residence. Appropriate safeguards are used where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this website with a revised “Last updated” date.

Contact

Email: hello@gift2u.com.au
Phone: +61 0478 717 697
Address: 35 Gardiner Road, Orange, NSW 2800
Business Hours: Weekdays, 8:00am – 6:00pm